Site Resource Support

Clinical trial sites may have internal personnel challenges due to the attrition, unanticipated complexity, duration, and/or difficulty in carrying requirements to conduct clinical trials.

Supplier-based Site Resource Support Services may be available to support clinical trial sites by providing temporary study coordinator or clinical research coordinator support for specific activities for a Merck & Co. trial.

Two categories of Supplier-based Site Resource Support Services are available for use following Clinical Trial Research Agreement (CTRA) execution.

1. Site Resource Augmentation

a. Intended to be short term support for up to 12 months

i. Extension may be considered only if per-patient-cost remains within FMV

b. Number of hours and duration of support must be within fair market value of per-patient cost within a clinical trial site’s study grant

2. Site Resource Placement

a. Intended to be long term support for longer than 12 months

b. Clinical trial site’s study grant must remove/ reduce line items for Study Coordinator / Data Entry costs for the duration of Site Resource Placement

These activities may include:

Chart Review/ Pre-screening
Data Entry / Query Resolution
Patient Referral Management
Regulatory Documentation Admin Support
Other activities may be in-scope as agreed to by MSD on an as-needed basis

All resources placed at clinical trial site must be under Principal Investigator (PI) oversight and listed on the study Delegation of Authority/ Site Role & Responsibilities Log. In addition, a clinical trial site must execute a Business Associates Agreement with an approved supplier.

Suppliers available for global use include the below. Additional local supplier may be available in some countries.

Select your country for available offering

Transformative Pharmaceutical Solutions

Transformative Pharmaceutical Solutions (TPS) supports MSD site resource needs by providing specialists to sites under PI oversight. They deliver both patient‐facing and operational support, including recruitment, study coordination, patient navigation, data entry , query resolution, and start‐up tasks. Using a flexible Just‐In‐Time (JIT) resourcing model since 2023, TPS rapidly deploys specialists to MSD sites facing capacity gaps, enrollment challenges, or operational bottlenecks. This dedicated, sponsor‐aligned layer of expertise strengthens site performance and helps maintain study momentum across the full lifecycle.

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www.TPSGlobal.com

WCG

WCG has supported MSD’s site resource needs through an Enterprise agreement since 2021. Throughout this collaboration, WCG has helped ensure that MSD’s site resource needs are being met through efforts such as chart review, referral physician networking, community outreach, data entry, and query resolution. This support helps MSD meet critical timepoints in its studies such as screening closure and data base lock timelines. WCG has provided support to MSD sites in over 20 countries and at over 800 PI/Protocol combinations.

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